Frequently Asked Questions

Have questions? Here are some answers!

  • Memberships to Discovery World on Market are good for one year from the time of purchase.

  • Children 2 and Younger: FREE

    Children 3 - 15 years old: $10

    Adults: $9

    Grandparents: $8

    Military/Educator Discount: $7/per person

  • Our exhibit space & play experiences are designed for both you and your child to play, learn and enjoy together.

  • For the safety of our guests, we do not allow adults without children, or children without adults into the museum to play. Unaccompanied adults may tour the museum IF a staff member is available to accompany them. Any adult that needs to be united with their party will be asked to wait until someone in their party can come meet them.   

  • Discovery World on Market recognizes our community contains many non-traditional and special needs families and the design process of our exhibits will develop experiences that are accessible to all, including those with unique sensitivities or children who attend with non-traditional caregivers.

  • Yes, there are changing tables in our restrooms that are located on each floor of the museum. There are also family restrooms on 3 of the levels of the museum.

  • Yes. Not only does Discovery World on Market have family restrooms with power outlets, but we also have (2) Mamava Lactation Pods onsite, one located on the first floor in the Ball Factory and one on the Third floor in the Design Studio.

  • If you need to bring a stroller, we have stroller parking available!.

  • Firearms (law enforcement personnel excepted) and weapons of any kind are prohibited at Discovery World on Market. Alcohol and illegal substances of any kind are also prohibited. Profanity and all other aggressive, abusive, and offensive behavior is prohibited on site.  This policy includes everyone: visitors, staff and volunteers.

  • No outside food is permitted inside the museum except for guests who have booked a birthday party in our Discovery Zone room or students on field trips. The Café is located on the 2nd floor of the museum and has many grab & go options to refuel for more playtime. There are also several restaurants within walking distance of Discovery World on Market if you wish to eat off-site.

  • At Discovery World on Market, the well-being of our guests is always our priority. We take great care to ensure the cleanliness of our space and train our staff on the practices and procedures that help keep the museum safe, clean, healthy, and fun space for all. Your safety is always our top priority, and our day-to-day cleaning procedures are extensive. Our staff engages in extensive, museum-wide safety and cleaning practices including washing, sanitizing, and disinfecting before we open, during the day, and after we close to the public. This is our practice every day at Discovery World on Market, not just during flu season or when illnesses affect our community.

  • Dogs and other pets are not permitted inside Discovery World on Market, with the exception of service dogs specially trained to assist disabled persons.

  • A corporate membership offers less recognition than a sponsorship and no tax benefits. Businesses and organizations become members so that their employees get the benefit of enjoying the museum’s offerings, whereas businesses who sponsor are more interested in the philanthropic nature of sponsorship and the accompanying public recognition.

  • Your membership benefits are available for one year. Day passes will expire on the date indicated on each pass (no less than one year from when you pledge or pay your gift).

  • You must bring a physical corporate membership card or a complimentary museum ticket with you when visiting the museum. Contact your company’s representative to pick up the card you need prior to your visit.

  • All admission, events, classes and camp tickets are non-refundable if your plans change and are unable to attend.

  • Admission tickets allow you entrance to the museum all day. However, we do not sell tickets past 4:30 PM.

  • Yes, your admission wristband gets you access to the museum all day. You may leave and return as long as you have your wristband.

  • Yes,

    1. Children must be accompanied by an adult at all times in the museum.

    2. Families need to stick together. Adults are not permitted in the museum without children and children cannot enter the museum without an adult. (Expect for special events that advertise otherwise).

    3. Shoes must be worn at ALL times. You cannot enter Discovery World on Market without shoes, shirts, or pants.

    4. Food is not permitted on any floor, expect the 2nd floor Mezzanine, Cafe, and Discovery Zone Room.

    5. Outside food is not permitted.

    6. NO smoking is permitted in our facility or on our property.

    7. You cannot carry firearms or weapons of any kind in our facility.

    8. Profanity/inappropriate language or imaginary is not permitted in our facility or on our property. This is a family friendly environment, and you will be asked to leave.

    A full list of rules and our code of conduct can be found at the main entrance of the museum.